PRIVACY POLICY
Section A - Age Restriction for Access and Purchases
You must be at least 18 years old to access this website. If you are under 18 years old, you are not permitted to use this website for any reason. You must reach the legal age required by your state or province to purchase our products. It is your responsibility to determine if you have the legal capacity to make purchases of our products.
Section B - What Information We Collect and What We Do with It
When you purchase goods from our store, as part of the buying and selling process, we collect personal information you provide to us, such as your name, address, email address, and order history. We also use cookies, web beacons, or other tools to collect information to facilitate a smoother experience using our store and website.
When you visit our website, certain information is automatically collected by the system. This may include the operating system (OS) running on your device, the Internet Protocol (IP) address (which can be used to determine your geographic location), the access time, browser type and language, and the websites visited before our website. We also collect information about how you use our website, including the elements you interact with, metadata and other details about these elements, change states, and other user actions.
Email Marketing: By providing us with your email address, you give us permission to send you emails about our store, new products, brands, and other updates. You can unsubscribe from these emails at any time by clicking the "unsubscribe" button at the bottom of each email.
How We Use Your Information: We primarily use the collected information to provide, maintain, protect, and improve our current website and products, and to develop new products and brands. We use personal information collected through our website as described below and in other parts of this policy:
Help you create and protect your account on our network;
Identify you as a user in our system;
Improve our products, website, and business operations;
Understand and enhance your experience using our website and products;
Provide and deliver the products and services you request;
Respond to your comments or questions and provide service-related support;
Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
Communicate with you about promotions, upcoming events, and news about products and services offered by us and selected partners, as well as for other marketing purposes;
Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and
Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
Section C - Consent
How do you get my consent?
By providing us with personal information to complete a transaction, place an order, arrange for delivery, or return a purchased item, you consent to our collecting and using your information (your credit card information will be addressed in Section 4 below).
How do I withdraw my consent?
You can withdraw your consent for us to contact you by clicking the "unsubscribe" button at the bottom of each email or by sending an email to: service@cheerfulenergy.com
Section D - Disclosure
We prioritize safeguarding your personal information and will not share it with third parties without your consent, except under the following circumstances:
Third-party service providers: We may engage third-party service providers to assist us, ensuring they maintain privacy standards equivalent to those outlined in this Privacy Policy.
Legal requests: In compliance with the law or in response to legal requests and procedures, we may share your information (with prior notification to you via the provided address).
Rights and property protection: We may disclose information to protect our rights, property, and the safety of our stakeholders, including enforcing agreements and policies outlined in this Privacy Policy or our terms of service.
Emergencies: Your personal safety and that of others are paramount; in emergency situations, we may share information as necessary.
Company restructuring: In the event of business transactions involving the sale or transfer of our business or assets, your personal information may be transferred as a business asset. If our company is acquired, the acquiring company will assume rights and obligations regarding your personal information as outlined in this policy.
Section E - Payment Processing
Our e-commerce store operates on the shopify platform, facilitating secure transactions and efficient services.
Payment: Credit card information provided during transactions is securely processed by our PCI-DSS compliant payment gateway using SSL encryption technology. For recurring subscription orders and faster checkout experiences, credit card information may be stored in My Account.
Our payment gateways adhere to PCI-DSS standards, ensuring the secure handling of credit card information by our store and its service providers.
Section F - Third-Party Services
Third-party services are not covered by our policy. To understand their privacy practices, please refer to their respective privacy policies.
Links: Clicking on links may redirect you away from our site. We advise reviewing the privacy policies of external sites as we are not responsible for their practices.
Section G - Security
We implement reasonable precautions and adhere to industry practices to protect your personal information from unauthorized access, disclosure, or alteration. Your personal information is password-protected; never share your password with anyone. Credit card information is transmitted securely using SSL technology with AES-256 encryption.
Section H - Age Consent
By using our website, you affirm that you have reached the legal age of majority in your state or province, or you consent to the use of our website by any underage relatives who have reached the legal age of majority in their state or province.
Section | - Applicability of Australian Law
This website is intended for users located in the Australian. By providing us with your personal information from outside the Australian, you agree to the application of Australian law and consent to the use and disclosure of your personal information in accordance with this Privacy Policy. Accessing the website and purchasing our products from any location is your decision and is legal regardless of your geographic location. You assume all associated risks and are responsible for complying with all applicable laws, rules, regulations, and treaties.
Section K - Changes to This Privacy Policy
We retain the right to amend this Privacy Policy at any time, so please check it regularly. Changes and clarifications become effective immediately upon being posted on the website. Visitors are encouraged to review this page for any updates to their privacy policy.
Information obtained from you regarding this SMS service may include your name, address, phone number, your provider's name, and the date, time, and content of your messages. Your provider's standard messaging rates apply to our confirmations and all subsequent SMS communications, in addition to any charges notified to you. All charges are billed and settled through your mobile service provider. We are not liable for delays in SMS reception, as delivery depends on your network operator's effective transmission. SMS message services are provided as-is.
We may utilize personal information to fulfill requested services, including those displaying customized content and advertisements. Your provider's standard messaging rates apply to our confirmations and all subsequent SMS communications, in addition to any charges notified to you. You can opt-out and erase your SMS information by sending "STOP," "END," or "QUIT" to the originating number. If you delete your SMS information from our database, it will no longer be used for secondary purposes, disclosed to third parties, or used for promotional materials by us or third parties.
We may also use personal information for auditing, research, and analysis to enhance our technology and services. When we engage third parties to assist in processing your personal information, we ensure they adhere to our privacy policy and appropriate confidentiality and security measures. Information may be shared with third parties in limited circumstances, including compliance with legal processes, fraud prevention, imminent harm prevention, and network and service security.
You may request the deletion of your information from our database by sending a written request via email to service@cheerfulenergy.com or by sending "STOP," "END," or "QUIT" to the originating SMS number.
Questions and Contact Information
If you wish to access, correct, amend, or delete any personal information we have about you (excluding information automatically generated by your website usage), register a complaint, or require further information, please contact our customer service team at service@cheerfulenergy.com.